ABOUT LUXEHAIRSERENITY

As the owner of Luxehairserenity, I am deeply passionate about making luxury hair care accessible to everyone. I believe that everyone deserves to feel confident and beautiful, and that luxury shouldn't come with an overwhelming price tag. With this in mind, I’ve created Luxehairserenity to offer high-quality, affordable hair installations and services that enhance natural beauty.

We provide premium hair products and personalized services tailored to each client’s unique needs. My goal is to ensure that everyone who walks through our doors leaves feeling their absolute best—because true beauty is about more than just hair, it’s about confidence, empowerment, and self-love.

INFORMATION

LUXEHAIRSERENITY

HAIR CARE TIPS AFTER APPOINTMENT



Care for Straight Hair After Our Treatment

  1. Satin Bonnet: Always sleep with a satin bonnet to protect your hair. This prevents you from having to frequently style your own hair during a sew-in leave-out.
  2. Keracare Products: When washing your hair, always use Keracare shampoo and conditioner. For extra care, you can also use the Keracare hair mask.
  3. Prevent Heat Damage: Limit the use of heat tools to keep your hair healthy.
  4. New hair appointment: We recommend to book a new hair appointment with a sew in maximum after 4 weeks. 
  5. Half up half down stays 2 weeks if you take care of with the satin bonett. A ponytail stays one week with good care of the hair and sleeping with a satin bonett as well. 

Care for Curly Hair After Our Treatment

  1. Moisturize Curls: Every night before bed, dampen your curls with a mist spray, divide the hair into sections, and braid it. This is essential to ensure you enjoy your curls for a longer time.
  2. Keracare and Creme of Nature Products: Use Keracare shampoo and conditioner, and the hair mask or products from the Honey line by Creme of Nature when washing your hair.
  3. Proper Combing Technique: Always use a wide-tooth comb and a detangling brush. Comb from the bottom up to minimize hair loss.
  4. Weekly Washing: Wash your curly hair at least 1 to 2 times a week to prevent product build-up.

 

POLICY LUXURY HAIR APPOINTMENT

LuxeHairSerenity booking policy

Important Booking Policy Information for LuxeHairSerenity Clients

At LuxeHairSerenity, we strive to provide an exceptional experience for all our clients, ensuring that your hair journey is as seamless and enjoyable as possible. Before you book your hair appointment with us, we strongly encourage you to read our comprehensive booking policy. Understanding our policies is essential to guarantee a smooth and stress-free experience.

Why You Should Read Our Booking Policy

First and foremost, our booking policy helps you understand the scheduling process and availability. It outlines how to book your hair appointments, including the services we offer and our hours of operation. Familiarizing yourself with this information will assist you in choosing the best time for your appointment and ensure you receive the services you desire.

In addition, life can be unpredictable, and we understand that you may need to cancel or reschedule your appointment. Our policy clearly details the procedures and timelines for cancellations and rescheduling, helping you avoid any potential fees or misunderstandings. Being informed about these procedures will ensure you can make necessary changes without hassle.

It’s also important to know the payment methods we accept, along with any deposit requirements and cancellation fees. Our policy provides detailed information regarding payments so you can prepare accordingly and ensure a smooth transaction during your visit.

At LuxeHairSerenity, we take pride in our commitment to customer satisfaction. Our booking policy outlines our dedication to providing high-quality services and what you can expect during your appointment. We want to ensure that you feel valued and taken care of throughout your hair journey.

Furthermore, the policy includes valuable tips for making the most of your appointment, from how to prepare for your visit to what to bring along. This guidance is designed to help you have a successful experience and achieve the hair results you desire.

EXTRA INFO ABOUT BOOKING A MODELING SPOT ! 



In conclusion, we believe that informed clients are the happiest clients. Reading our booking policy is an essential step before scheduling your hair appointment with LuxeHairSerenity. It ensures that you understand our processes and procedures while enhancing your overall experience with us.

Please take a moment to review our booking policy on our website. If you have any questions or need further clarification, don’t hesitate to reach out to our friendly customer service team. We are here to help and ensure that your hair appointment is a delightful experience.

Thank you for choosing LuxeHairSerenity, where we look forward to transforming your hair and boosting your confidence!

 

DIFFERENCE RAW & VIRGIN HAIR

As a naturally Surinamese girl, I have a deep love for my natural hair. I know how special it is to embrace our beautiful textures and curls. But let’s be real sometimes, you just want something different, and that’s perfectly okay! That’s why I’ve decided to offer virgin hair bundles in a variety of styles: curly, wavy, and straight.

At LuxeHairSerenity, my goal is to help you feel confident and beautiful, whether you’re rocking your natural hair or switching it up with luxurious extensions. But I know choosing between different types of hair bundles can be confusing, so let me help break down the difference between raw hair and virgin hair to make your choice easier!

The Difference Between Raw Hair and Virgin Hair Bundles 

  • Raw Hair Bundles:
    Raw hair refers to hair that is 100% natural and unprocessed. This means it hasn’t been altered in any way no chemicals, no dyes, no treatments. Raw hair is collected directly from donors, and because of this, the texture and color can vary slightly from bundle to bundle. It’s as close as you can get to natural human hair, which means it tends to blend beautifully with natural hair textures, making it ideal for a truly authentic look. Raw hair is also durable and can last for a very long time if properly cared for.

  • Virgin Hair Bundles:
    Virgin hair, on the other hand, specifically refers to hair that has never been chemically processed, dyed, or treated. Virgin hair bundles come in consistent textures and colors, which makes them perfect for styling straight, wavy, or curly looks with ease. While raw hair can sometimes include virgin hair, not all virgin hair is necessarily raw. The key difference is that virgin hair may have been lightly steamed to create specific patterns (like deep wave or loose curl), but it remains free of harsh chemicals and can be colored or styled however you like without losing its integrity.

In short:

  • Raw Hair is completely unprocessed and comes straight from the donor, with natural variations in texture and color.
  • Virgin Hair has never been chemically treated and can be styled, colored, and manipulated while maintaining its strength and softness.

So, whether you're looking for the untouched, natural appeal of raw hair or the consistent, versatile styling options of virgin hair, both offer high-quality, luxurious options that can be tailored to your unique style.

 As a lover of my natural hair and a firm believer in celebrating versatility, I’m excited to offer both curly, wavy, and straight virgin hair bundles to fit any occasion. LuxeHairSerenity is all about giving you options to express yourself, whether you’re embracing your natural texture or experimenting with something new.

Why Choose LuxeHairSerenity? 
We stand for more than just beauty we stand for self-love, self-acceptance, and serenity. Your hair is a reflection of who you are, and we’re here to help you feel your best, whether you want to switch up your look with hair bundles or keep it natural. At LuxeHairSerenity, you’ll always find quality hair, personalized service, and a peaceful atmosphere where you can relax and leave feeling more confident than ever.

Thank you for trusting us with your hair journey, and we can’t wait to help you find your perfect look whether natural or enhanced! 

 

LUXEBEAUTYSKINCARE

Announcement: LuxeBeautySerenity Now Under LuxeHairSerenity

We are excited to announce that LuxeBeautySerenity is now part of LuxeHairSerenity! All of our premium skincare products, crafted with natural ingredients, can now be found on the LuxeHairSerenity website.

At LuxeBeautySerenity, we pride ourselves on offering a diverse range of skincare solutions designed for every need. From luxurious gift boxes to our dedicated face care line, we have something to pamper every skin type. Our products are formulated with the finest natural ingredients, ensuring you get the best care for your skin, while remaining gentle and effective.

In addition, we’ve created a special Men’s Skincare Collection because we know that kings need care too. Our men’s collection is designed specifically for the modern man, offering high-performance products to keep his skin feeling fresh, nourished, and revitalized.

LuxeBeautySerenity stands out by offering unique, high-quality products that combine the power of nature with the luxury of self-care. We are here to ensure that your skin, no matter who you are, gets the care it truly deserves. Visit us today and discover the beauty of natural skincare, now all in one place under LuxeHairSerenity!

FAQ

 Frequently Asked Questions about Shipping of our Hair Bundles, Questions and Contact, and Hair Appointments

1. Shipping of Hair Bundles

How long will it take for my order to be shipped?

Orders are usually processed and shipped within 2 to 10 working days. You will receive a shipping confirmation with a tracking number once your order has shipped.


What are the shipping costs?

Shipping costs vary depending on your location and the shipping method you choose. During checkout, the shipping costs are automatically calculated and shown. We currently only send letterbox packages that are always registered and the shipping costs are €7.95.


Can I track my order?

Yes, once your order has shipped, you will receive a tracking number via email allowing you to track the progress of your shipment.


What should I do if my package arrives damaged?

If your package arrives damaged, please contact our customer service immediately at Selflovehairserenity@gmail.com or message 0684488363. Please ensure you include photos of the damage so we can resolve this as quickly as possible.


Do you deliver internationally?

No, we currently only ship within the Netherlands, but we may expand in the future.


2. Questions and Contact

How can I contact customer service?

You can reach our customer service via email, telephone, or via our contact form on the website.


What are the customer service opening hours?

Our customer service is available from Monday to Friday from 10:00 AM to 5:00 PM.


How quickly can I expect a response?

We aim to respond to all questions and requests within 48 hours, except weekends and public holidays.


Can I cancel or change my order?

Orders can be canceled or changed within 24 hours of placement. Please contact our customer service as soon as possible. email: selflovehairserenitycustomers@gmail.com


3. Hair appointments

How do I make a hair appointment?

You can make a hair appointment via our online booking tool on the website or by contacting our salon on 0684488363.


What is the cancellation policy for hair appointments?

Hair appointments can be canceled free of charge up to 24 hours before the appointment. Cancellations made within 24 hours of the appointment may be charged a cancellation fee.


What should I bring to my hair appointment?

If you have specific products or hair bundles that you would like to have used, please bring them with you to your appointment. Also make sure your hair is clean and free of products unless otherwise stated.
Do you have any other questions? Please feel free to contact us

4. About our raw hair 

What is raw hair?

Raw hair is 100% pure, unprocessed hair that comes directly from the donor. It retains its natural texture and shine without undergoing any chemical treatments.

How do I care for raw hair extensions?

Use sulfate-free products and avoid heat without protection to extend the lifespan of your extensions. treat it like your own natural hair with love.

Can raw hair be dyed?

Yes, our raw hair extensions can be dyed, straightened, or curled without losing their quality. Use proffesional dye only we recommend proffesional dye products. 

 

5. About Virgin Hair Bundles from LuxeHairSerenity 


What are Virgin Hair Bundles?
Virgin Hair Bundles are hair extensions made from 100% natural human hair that has not been processed or chemically treated. This means the hair is in its original state, free from chemicals and artificial additives.

How do I maintain my Virgin Hair Bundles?
To extend the lifespan of your Virgin Hair Bundles, we recommend washing them regularly with a mild  sulfate free shampoo and conditioner, detangling with a wide-tooth comb, and using heat protectant when styling.

Can I dye or style the Virgin Hair Bundles?
Yes, you can dye and style our Virgin Hair Bundles! Since they are made from 100% human hair, they can be treated just like your own hair. Be sure to use high-quality hair dye and styling products for the best results. virgin hair can be dyed up to 27 color. 

We recommend proffesional dye only like schwarzkopf or another proffesional brand.

How many bundles do I need for a full look?
For a full look, we recommend using two to three bundles, depending on the desired density and length of the bundles. For longer styles or more volume, three to four bundles are ideal.

How do I clean my Virgin Hair Bundles?
Gently wash your Virgin Hair Bundles with lukewarm water and a mild sulfate free - shampoo. Avoid rubbing or twisting. Rinse thoroughly and apply conditioner, leaving it in for a few minutes before rinsing again.

We recommend keracare shampoo and conditioner

Or Creme of nature honey collection the shampoo and conditioner.


Are the Virgin Hair Bundles guaranteed to be high quality?
Yes, at LuxeHairSerenity, we stand behind the quality of our products. Our Virgin Hair Bundles are carefully sourced and tested to ensure they meet the highest standards.

Can I return my Virgin Hair Bundles if I’m not satisfied?
We want you to be happy with your purchase. Please contact us within 14 days of receiving your bundles if you have any issues, and we will gladly assist you. It's not possible to return or change hair bundles this is because of the hygiene of the hair. If there is any issue we provide to assist you and look what we can do to come to a solution we want to give our customers the best service always. Feel free to contact us. 

What is the shipping time for Virgin Hair Bundles?
The shipping time for our Virgin Hair Bundles is typically 2 till 10 days, depending on your location and chosen shipping method. You will receive a tracking number to monitor your order. 

Are the bundles available in different lengths and textures?
Yes, our Virgin Hair Bundles are available in various lengths 14 till 26 inch depends on hair type and textures, allowing you to find the perfect match for your style.

Contact us